Answers to Your Questions

Frequently Asked Questions

Some of the common questions and detailed answers we compiled, from company overview, product introduction, raw material, customer customization, order delivery and after-sales service, so that you can clearly and comprehensively understand the entire procurement process.

If the following answers cannot help you, please contact our sales team directly.

﹢ Looking for answers
For Facotry
Supreem carbon main competitive advantages.

Rich experience
Over 10 years production experience in carbon fiber industry, providing customers with high quality carbon products.

 

Excellent service
From new project development to customer finished product delivery, we provide customers with full tracking and timely feedback on project progress.

 

High-Quality Products
Our carbon fiber products undergo rigorous quality control to ensure customers achieve the high quality and cost-effective product.

Can I visit your company?

Of course, we are in QiaoTou Town, Dongguan City, Guangdong Province, China.

How many employees of Supreem carbon?

We have over 50 employees, including over 40 skilled workers, 3 R&D designers, and 5 QC professionals and so on.

When is Supreem carbon founded?

Our company formally established in early 2017.

How many monthly production capacity of the factory?

The average monthly production capacity reach 3000 pieces. With the equipment upgrade, it will be increased over 4000 pieces per month.

For Products
Supreem Carbon parts produce by 100% carbon?

Yes,all products are made from full carbon with dry carbon.

Which carbon fiber material you can provide in production?

1*1 plain /2*2 twill / forged carbon / honeycomb / kevlar and so on.

Are you parts have UV protected?

Absolutely! We use multiple layers of premium quality automotive clear (or matt) coats on our products, which ensure that they will remain super pretty for years to come.

Which surface could you provide for the carbon parts?

Gloss finish, matte finish, satin finish. Some color coating as the customer needs.

What is main products for factory?

Supreem carbon mainly produce carbon fiber custom products for automobile and motorcycle accessaries, including the design, develop and manufacturing of appearance parts, interior parts, functional parts, etc. Other carbon fiber custom goods also can produce for you.

How can I get some sample?

Actually we dont provide the free sample to customer, you can place a sample order if need some parts.

For Carbon Fiber Material
What are the advantages of carbon fiber?

High Strength-to-Weight Ratio
It is stronger than many traditional materials, such as steel and aluminum.This high strength-to-weight ratio allows for the creation of lightweight components that maintain structural integrity and durability. 

 

Lightweight
One of the most significant advantages of carbon fiber is its low density, contributing to lightweight structures. This property is particularly crucial in industries where weight reduction is a priority, such as aerospace, automotive, and sports equipment.

 

Resistant to corrosion and chemicals
Carbon fiber is inherently resistant to corrosion, making it an ideal material for applications exposed to harsh environments or corrosive substances. This property contributes to the longevity of components and reduces maintenance requirements. Carbon fiber has good chemical resistance, making it suitable for use in environments where exposure to chemicals or harsh solvents is a concern. This resistance enhances the material's durability in various industrial settings.

 

Tolerant of high temperature
Carbon fiber exhibits excellent thermal stability and resistance to high temperatures. This makes it suitable for applications where components are exposed to elevated temperatures, such as in the aerospace and automotive industries.

 

Low thermal expansion
Carbon fiber has a low coefficient of thermal expansion, meaning it expands or contracts minimally with changes in temperature. This property contributes to dimensional stability, making carbon fiber components reliable in varying temperature conditions.

 

Aesthetic Appeal
Carbon fiber has a modern and high-tech appearance, contributing to its aesthetic appeal. This property is leveraged in consumer goods, automotive components, and sporting equipment where visual appeal is important.

For Customized Service
What is the customization process of carbon fiber products?

1. Customer provide 3D drawing, design requirement or idea
2. Technician evaluate project feasibility and provide a quotation
3. Project confirmation and arrange sample production
4. Delivery and customer feedback
5. Big scale orders production

What can be customized in addition to customized carbon fiber parts?

You can customize your company logo, packaging, even the color of coating and so on.

How long does the customized products order take?

This depends on the complexity and mold production cycle of the product. The first sample will be ready in 2-3 weeks after mold finished.

What custom customer need to prepare?

1. Send Your Design/Idea/3D drawing.
2. Supplier Quotation Confirmation.
3. Firts Sample Feedback.

For Order Delivery
How to choose the mode of transportation?

We use official shipment like Fedex,UPS,DHL and so on. Also customer can arrange delivery by themselves.

What is the shipping time for the different ways?

Express delivery 5-7 days.
20-25 days by sea.
15 days by air.

For After-sales Service
Do you offer the fitting advice?

Of course! If you have any questions, please contact us on info@supreemcarbon.com.

Do you offer a warranty?

Six month standard warranty on all products. Damage due to installation error or natural elements will not be covered.

How can I cancel the order?

We may only cancel your order if it has not been fulfilled yet. We would be more than happy to assist you with any adjustments if you'd wish instead!

What can I do if the carbon fiber products arrived is broken?

Please give us feedback as soon as possible and we will send new one to you.

Can't find the answer?

Have a question or inquiry about our carbon fiber composite products? Leave us a message here and our team will get back to you promptly.

Whether you're interested in custom orders, technical specifications, or partnership opportunities, we're here to assist you.

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